
What MarcoMed covers
Everything your after-hours line needs.
One service that answers the call, reads the roster, alerts the team, and keeps every handoff secure.
One alert saves lives
A single tap activates your Code Stroke, trauma, or rapid-response team — every phone, simultaneously.
Encrypted team chat
Clinical notes and handoffs stay inside a secure, HIPAA-aware channel — not scattered across personal phones.
AI after-hours answering
Every call answered in under two seconds, triaged on your protocol sheet, with no voicemail.
21:40
August · On call
M
T
W
T
F
S
S
5
AW
6
LT
7
SM
8
RO
9
AW
10
KA
11
LT
12
RO
13
LT
14
AW
15
SM
16
RO
17
KA
18
LT
Tonight’s ladder
Aug 14
AW
Dr. A. Whitfield
AlertFamily med17:00 – 23:00
LT
Dr. L. Tran
Overnight23:00 – 07:00
SM
Dr. S. Marchetti
Surgical backupSat 08:00
On-call schedule
Who is actually covering the shift, read live on every call.
21:40
Code activation
Team
Stroke
NeurologyStandby
CT / ImagingStandby
LabStandby
PharmacyStandby
ED charge RNStandby
One alert
One tap reaches the entire code team in the same second.
01
We answer
Every after-hours call, live, in under two seconds.
02
We follow your sheet
Your written triage rules, line by line.
03
We alert the right person
Read from tonight's roster, escalated until acknowledged.
HIPAA · PIPEDA · PHIPA
MarcoMed operates under the privacy and health-information rules your clinic already follows.
HIPAA
Protected health information safeguards.
PIPEDA
Canadian private-sector privacy.
PHIPA
Ontario health-information rules.
Watch one call
A real call, executed line by line.
Answer
Triage
Route
Confirm
Live execution22:14
Matched protocol
Marco is listening to the caller and reading your protocol sheet…
Chest pain, stroke signs, shortness of breath
→ 911 + alert on-call MD
Post-op bleed within 48h
→ Alert surgeon on rotation
Rx refill
→ Office hours only — never alerted
New C-2 script
→ Controlled-substance schedule
Appointments, records
→ Redirect — do not alert

The 48-Hour Test
Send your protocol. We open the line tonight.
Two nights of live coverage on your own sheet and roster. No card, no contract. You keep the full timestamped log.